GOOD TO KNOW: WE HAVE A STRICT NO-SMOKING POLICY. Inverter and battery backup during Eskom power outages. Free Wi-Fi. Secure off-street parking. Rates are either per person sharing per night in South African rand (ZAR) for two people sharing one room or a Single rate, which implies that one person occupies the room.
RESERVATION PROCEDURE: Reservations can be made via email, or by telephone or WhatsApp. A quote is not a booking -written confirmation will be sent via e-mail;
PAYMENT: Payment can be made by secure online payment, direct deposit, cash or credit card.
CANCELLATION: Should payment not be received as stipulated, we reserve the right to cancel your reservation. Cancellations are only effective on receipt of written notification. Refunds exclude bank costs and any commissions, if applicable.
Cancellation penalties are levied as follows - bear in mind that you have either paid a 50% deposit to secure the reservation or 100% of the cost of the full stay in the case of the non-refundable option.
Forfeit the 50% deposit that you paid to secure your booking if you cancel 7 days or less before the arrival date.
Forfeit 50% of the 50% deposit that you paid to secure your booking if you cancel 21 days or less before the arrival date.
Non-refundable rates are discounted and in the event of cancellation or 'no-show', irrespective of how long in advance the reservation is cancelled, you will forfeit 100% of the total cost of stay if you cancel any period prior to arrival date or do not show up for the booking.
In the event of premature departure, the full extent of the stay, as originally booked and confirmed, will be charged.
Refunds of deposits/prepayments for bookings cancelled are dependent on the ability to re-book the room and are at the discretion of management.
CHECK-IN / CHECK OUT: Expected time of arrival is between 3pm and 6 pm | Check-out before 10 am. Please arrange with me if you want to arrive or depart outside this timeslot. We only offer two rooms for online reservations, but we do have more rooms available by request. If you would like to call for availability please note that we do not have check-in after 7 pm unless by prior arrangement as we are an owner-run guest house and we do not have staff on duty 24 hours.