RESERVATION PROCEDURE Reservations can be made online, via email or telephone. Written confirmation will be sent via e-mail. A quote is not a booking. When asking for a quote you have to make a booking: A 50% deposit is required to secure the reservation
PAYMENT Payment can be made by secure online payment, direct deposit,cash or credit card.
CANCELLATION Should payment not be received as stipulated, we reserve the right to cancel your reservation. In the unlikely event of there being an unscheduled postponement of a reservation caused by bad weather, strikes or any other matter beyond our control, it is understood that expenses incurred will be for the client’s account. Cancellations are only effective on receipt of written notification. Cancellation penalties are levied as follows: Any reservation cancelled within 7 days of the arrival date –a charge to the full value (100% of the total invoiced amount) be applicable. Any reservation cancelled within 14 days of the arrival date – 50% of the total invoiced amount.
In the event of premature departure, the full extent of the stay, as originally booked and confirmed, will be charged. Refunds of deposits/prepayments for bookings are at the discretion of management and are dependent on the ability to re-book the room.
CHILDREN Complimentary cots can be provided on request.
CHECK IN / CHECK OUT Expected time of arrival is between 3pm and 6 pm | check-out before 10 am. Please arrange with me if you want to arrive or depart outside this time-slot. We only offer two rooms for online reservations, but we do have more rooms available by request. If you would like to call for availability please note that we do not have check-in after 7 pm unless by prior arrangement as we are an owner-run guest house and we do not have staff on duty 24 hours.
GOOD TO KNOW Free Wi-Fi. Secure off street parking. RATES ARE PRICED PER PERSON SHARING PER NIGHT IN SOUTH AFRICAN RAND (ZAR).
Rates are either per person sharing per night in South African rand (ZAR) for two people sharing one room or Single rate, which implies that one person occupies the room.
Rates are valid at the time of booking, but until such time as full and final payment has been received, the price is subject to change without notice.
Rates are valid at the time of booking, but until such time as full and final payment has been received, the price is subject to change without notice.